Royalty House, LLC
Terms of Service
Last updated: June 14, 2026
Welcome to Royalty House. These Terms of Service govern your use of our website and your purchase of products from Royalty House. By visiting our website, placing an order, or otherwise using our services, you agree to these terms.
1. About Royalty House
Royalty House offers handmade cosmetic and personal-care products through this website. References to “Royalty House,” “we,” “us,” and “our” throughout these terms refer to Royalty House. References to “you” and “your” refer to visitors, customers, and users of the website.
2. Eligibility and Website Use
By using this website or placing an order, you represent that you are legally able to enter into a binding agreement or that you are using the website with the permission of a parent or legal guardian.
You agree not to use this website for unlawful, fraudulent, abusive, or unauthorized purposes. You may not attempt to interfere with the website’s operation, security, payment systems, or other users’ access.
3. Product Information
We make reasonable efforts to present our products, ingredients, sizes, colors, packaging, descriptions, and prices accurately.
Because Royalty House products are handmade in small batches, slight variations in color, texture, scent, consistency, appearance, or packaging may occur. These variations do not necessarily indicate a defect.
Product photos may appear slightly different depending on lighting, screen settings, packaging availability, or small-batch variations.
4. Cosmetic Use and Product Disclaimer
Royalty House products are cosmetic and personal-care products intended for purposes such as cleansing, moisturizing, beautifying, and supporting an everyday bodycare routine.
Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Nothing on this website should be interpreted as medical advice.
Individual experiences may vary. Customers are responsible for reviewing ingredient lists before purchasing or using a product. We recommend performing a patch test before full use and discontinuing use if irritation occurs.
Please consult a qualified healthcare professional regarding allergies, pregnancy, medical conditions, medications, or other health-related concerns.
5. Allergies and Sensitivities
Ingredient lists are provided to help customers make informed purchasing decisions. However, Royalty House cannot guarantee that a product will be suitable for every individual or that an allergic reaction or sensitivity will not occur.
Customers are responsible for reviewing product ingredients and determining whether a product is appropriate for their personal use.
6. Orders and Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for reasons including:
suspected fraud or unauthorized payment activity;
pricing, inventory, or website errors;
incomplete or inaccurate customer information;
product unavailability;
violation of these Terms of Service; or
circumstances that prevent us from safely or lawfully fulfilling the order.
If we cancel an order after payment has been collected, we will issue the appropriate refund.
7. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Prices, product availability, promotions, and product descriptions may change without notice. Taxes, shipping fees, local-delivery charges, or other applicable costs will be shown during checkout when required.
We reserve the right to correct pricing or product-information errors. If an error affects an order you have already submitted, we may contact you for instructions or cancel and refund the affected item or order.
8. Small-Batch Availability
Royalty House products are produced in limited quantities. Availability may change quickly, and placing an item in your cart does not reserve it.
We may limit quantities per customer or order when necessary to manage inventory, prevent unauthorized resale, or maintain fair access to limited products.
9. Shipping, Local Delivery, and Pickup
Customers are responsible for providing complete and accurate contact, delivery, and shipping information.
Royalty House does not ship to P.O. Boxes. A valid residential or business street address must be provided for shipped orders.
Shipping and delivery estimates are estimates and are not guaranteed delivery dates. Delays may occur because of weather, carrier disruptions, holidays, supply interruptions, or other circumstances outside our reasonable control.
If we cannot ship an order within the stated timeframe, we will handle the delay in accordance with applicable law, including offering a revised timeframe or refund when required. Federal rules require online sellers to have a reasonable basis for advertised shipping times and, when they cannot meet those times, to obtain the customer’s agreement to the delay or issue a refund.
10. Incorrect or Undeliverable Addresses
Please carefully review your address before completing checkout.
If an order is returned because the customer provided an incorrect, incomplete, or undeliverable address, the customer is responsible for any additional shipping or delivery charges required to resend the order.
Royalty House is not responsible for packages delivered to an address entered incorrectly by the customer.
11. Returns, Exchanges, and Order Issues
Due to the personal and sanitary nature of handmade bodycare products, all sales are final unless otherwise required by law.
We do not accept returns or exchanges for preference-related concerns, including scent, texture, color, consistency, or personal sensitivity.
If an order arrives damaged, defective, incorrect, or missing an item, please contact us within 3 calendar days of delivery. Include your order number and clear photographs of the product and packaging.
Our complete Shipping and Returns Policy is incorporated into these Terms of Service.
12. Lost, Stolen, and Delivered Packages
Royalty House is not responsible for packages lost, stolen, or misplaced after tracking confirms delivery to the address provided at checkout.
If tracking indicates that a package is delayed or lost while still in transit, please contact us so we can review the shipment and determine what assistance may be available.
13. Gift Cards and Promotional Codes
Gift cards and promotional codes are subject to any terms displayed when they are issued or purchased.
Gift cards are not redeemable for cash except where required by law. Promotional codes may have exclusions, expiration dates, minimum-purchase requirements, or limits on use.
We reserve the right to cancel or decline any gift card or promotional code associated with fraud, unauthorized activity, technical error, or misuse.
14. Intellectual Property
The Royalty House name, logo, artwork, product descriptions, photographs, graphics, website design, written content, and other original materials are owned by or licensed to Royalty House and are protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or use our content for commercial purposes without prior written permission.
Purchasing a Royalty House product does not grant permission to reproduce our formulas, packaging, branding, photography, descriptions, or other proprietary materials.
15. Customer Reviews and Submissions
You may submit truthful reviews, feedback, photographs, or other content where the website allows it.
By submitting content, you confirm that:
it reflects your honest experience or opinion;
you have the right to share it;
it does not contain unlawful, threatening, defamatory, infringing, deceptive, or abusive material; and
it does not reveal another person’s private information without permission.
We will not prohibit or penalize honest reviews merely because they are critical. Federal law protects consumers’ ability to share honest opinions about products and services.
We may remove content that is spam, fraudulent, unlawful, unrelated to the product, contains private information, or otherwise violates these terms.
16. Third-Party Services
Our website may use or link to third-party services, including Squarespace, payment processors, shipping carriers, analytics providers, and social-media platforms.
Royalty House is not responsible for the availability, security, content, or practices of third-party websites or services. Your use of those services may be governed by separate terms and privacy policies.
17. Website Availability
We do not guarantee that the website will always operate without interruption, delay, or error.
We may update, suspend, remove, or modify website features, content, products, or services when reasonably necessary.
18. Limitation of Liability
To the fullest extent permitted by law, Royalty House will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limits rights provided by applicable consumer-protection laws.
19. Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of the website, violation of these terms, infringement of another party’s rights, or fraudulent activity.
20. Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Virginia and applicable federal law, without regard to conflict-of-law principles.
Any dispute will be handled in a court with proper jurisdiction unless the parties mutually agree to another lawful resolution process.
21. Changes to These Terms
We may update these Terms of Service when our products, policies, website features, or legal obligations change.
The updated terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
22. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
23. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping and Returns Policy, product instructions, and any other policies posted on the website, form the agreement between you and Royalty House concerning your use of the website and purchases.
24. Contact Us
Questions about these Terms of Service may be submitted through the Royalty House website contact form or by email at:
customerservice@royaltyhousebeauty.com