Royalty House, LLC
Privacy Policy
Last updated: June 14, 2026
Royalty House respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, contact us, join our mailing list, or otherwise interact with Royalty House.
By using this website, you acknowledge the practices described in this policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
your name;
email address;
telephone number;
billing and shipping address;
order and purchase information;
delivery or pickup details;
messages submitted through our contact form;
gift card recipient information;
newsletter or marketing preferences; and
photographs or other information submitted in connection with an order issue.
When you make a purchase, payment information is processed by our payment provider. Royalty House does not directly store complete credit or debit card numbers.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through Squarespace, cookies, analytics tools, and similar technologies.
This information may include:
browser type;
device type;
IP address;
pages viewed;
referring website;
approximate location;
date and time of visits;
interactions with the website; and
shopping-cart and checkout activity.
This information helps the website function properly and helps us understand how visitors use the site.
3. How We Use Your Information
We may use personal information to:
process, fulfill, deliver, and manage orders;
provide local pickup or delivery;
send order confirmations and shipping updates;
respond to questions, requests, or order concerns;
process refunds or replacements when appropriate;
prevent fraud and protect the security of the website;
maintain business and tax records;
improve our products, website, and customer experience;
send marketing communications when you have chosen to receive them;
comply with legal and regulatory obligations; and
enforce our Terms of Service and store policies.
4. How We Share Information
We do not sell or rent your personal information.
We may share information with service providers that help us operate Royalty House, including:
Squarespace, which hosts and supports the website;
payment processors;
shipping carriers;
shipping-label and order-management providers;
email marketing providers;
analytics providers;
local delivery providers;
accountants, legal professionals, or other professional advisers; and
government authorities when disclosure is required by law.
These providers receive only the information reasonably necessary to perform services on our behalf.
We may also disclose information when reasonably necessary to prevent fraud, protect our rights, investigate misuse, respond to legal process, or protect the safety of Royalty House, our customers, or others.
5. Payment Processing
Payments are processed through third-party payment providers available through our Squarespace store.
Those providers may collect and process payment information according to their own privacy policies and security practices. Royalty House does not receive or store your complete payment-card number.
6. Shipping, Delivery, and Pickup
To fulfill an order, we may share your name, shipping address, contact information, and order details with shipping carriers, delivery providers, or fulfillment services.
For local delivery or pickup, we may use your telephone number or email address to coordinate your order.
7. Email Marketing
When you voluntarily join our mailing list, we may use your name and email address to send information about:
new products;
restocks;
limited releases;
promotions;
events; and
Royalty House news.
You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us.
Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications related to an order.
8. Cookies and Analytics
Our website may use cookies and similar technologies to:
keep the website secure;
remember visitor preferences;
support shopping-cart and checkout functions;
measure website traffic;
understand how visitors use the website; and
improve performance and user experience.
You may be able to manage cookie preferences through the cookie banner on our website or through your browser settings.
Disabling certain cookies may affect how parts of the website function.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
fulfill orders;
provide customer service;
maintain business, accounting, and tax records;
resolve disputes;
prevent fraud; and
comply with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, internet transmission, payment system, or electronic storage method can be guaranteed to be completely secure. Customers should use care when transmitting information online.
11. Your Privacy Choices
Depending on where you live, you may have rights concerning your personal information, including the right to request:
access to certain information we hold about you;
correction of inaccurate information;
deletion of certain information;
information about how your data is used or shared; or
withdrawal from marketing communications.
These rights may be subject to legal exceptions, including information we must retain for tax, accounting, fraud-prevention, or transaction-record purposes.
To submit a request, contact us using the information listed below. We may need to verify your identity before completing the request.
12. Children’s Privacy
Royalty House does not knowingly collect personal information directly from children under the age of 18.
Our website and products are intended for adults and for purchases made by adults. If we learn that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete it.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, payment providers, or other services.
Royalty House is not responsible for the privacy practices, content, or security of third-party services. We encourage visitors to review the privacy policies of those providers.
14. Business Transfers
If Royalty House is reorganized, sold, merged, or transferred, customer information may be included among the transferred business assets, subject to applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website features, service providers, or legal obligations change.
The revised policy will be posted on this page with an updated effective date.
16. Contact Us
Questions or requests concerning this Privacy Policy may be submitted through the Royalty House website contact form or by email at:
customerservice@royaltyhousebeauty.com
Royalty House
Alexandria, VA